23,606 Repairs made
of which 6,994 were emergencies
£25.6m
Total spent on repairs
£12m
On routine maintenance
£5.6m
On major repairs
£2.6m
On planned maintenance
88%
Repairs completed first time
82%
Satisfaction in repairs
£5.5m
On kitchens, bathrooms and other components installed
115 New kitchens installed
118 New bathrooms installed
34 New level access showers installed
254 New boilers installed
